The 3977 organization is based on coordination between:
- national easy to remember phone number (3977) : professionals are listening to mistreatment situations; This number is available from Monday through Friday 9 am - 7 pm.
- Local help and counsel, tendind towards mediation more than prosecution.
The system is using the experience of long installed non profit organizations and government services.
It is the achievement of numerous local initiatives, offering today the same service to the whole territory.
On most of the territory, the local help is provided by the ALMA France network. The other partners can be the Conseil Général (county council), DDASS, non profit organization working with the county council.
- raising public awareness
- providing information on mistreatment
- enhancing prevention, for professional and non professional who come into contact with elder or disabled persons
- promoting professional development by highlighting promising practices
- providing information on the website about elder and disabled people abuse and neglect.